Managed Microsoft 365

Helping you thrive in the Modern Workplace through our expertise in the setup, migration, adoption and proactive management of Microsoft 365.

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Our accreditations speak for themselves

Navigating the complexities of Microsoft 365 to enable productive and secure working

In a world of distributed workforces and hybrid working, it’s vital to harness the opportunities presented by this new landscape without putting your people, your data, or your business at risk. The integration of advanced AI technologies is transforming the way we work, augmenting human capabilities and enabling smarter collaboration and decision-making.

At Doherty Associates, we understand that adapting to this shift requires a robust platform that ensures both productivity and security and, over the last decade, we have successfully transitioned over 50,000 users to Microsoft 365, creating an optimal business environment that fosters growth and innovation.

Our status as a Tier 1 Microsoft Cloud Solution Provider empowers us to offer unparalleled support, directly liaising with Microsoft to swiftly address any challenges that arise. This is further enhanced by our proprietary tooling, run alongside Microsoft’s by our dedicated 24/7 support team. Our proactive approach is not just about solving problems, but anticipating future needs to provide a seamless user experience.

With over 30 years’ experience, we bring a wealth of knowledge to every project, and with the drive and attention to detail we had on day one.

How Doherty Associates can help

Microsoft 365 implementation and configuration

We tailor your Microsoft 365 setup to match your unique business needs, ensuring efficient data migration, robust security and helping your users adopt Microsoft 365 to the full through training and advisory services.

Microsoft recommended practices

Our M365 experts keep your environment aligned to Microsoft best practices, resolving problems and helping you embrace new possibilities as well as helping you adopt the Microsoft suite in full, helping you get the most from your investment in Microsoft 365.

Risk mitigation

We proactively monitor and manage your Microsoft 365 security, employing zero-trust principles and advanced threat detection – keeping your sensitive business data secure and responding to and neutralising threats as they arise.

Lightening your workload

Some tasks are low-level and time consuming, such as internal user requests, password changes, providing access to data, permissions management and starters/leavers. We take these tasks away, freeing-up your time for more strategic initiatives that drive your organisation forward.

Incident management

It’s a fact of life that incidents happen – whether caused by external factors such as provider issues or those that arise from user changes. We monitor Microsoft 365 for service issues, reporting them to Microsoft and addressing them quickly to maintain smooth operations.

24/7 support and troubleshooting

Round the clock monitoring is essential, especially for globally distributed workforces. We’re here for you 24/7 responding to threats and issues at all times of day and night. We’re also there to help users that need assistance, no matter when it is or where they are.

Our Microsoft 365 services

Implementation & migration

We help companies migrate to Microsoft 365 – whether that’s from on-premises systems or from other cloud providers. We have migrated over 50,000 users to the cloud and specialise in migrations to Microsoft OneDrive, SharePoint and Teams. We provide a total business system including integration with telephony and multi-modal communications.

Adoption

Microsoft 365 offers organisations huge amounts of functionality for a small licence cost – but many organisations use only a small proportion of its functionality and do not achieve the best return on their investment. We help unlock this value through adopting the suite in full through technical adoption, training and advisory, as well as helping digitise business processes.

Tenant baselining

Microsoft 365 has a growing number of applications, each with many configurable features. This creates a complex operating environment. We maintain a standard baseline derived from Microsoft recommended practices that provides a safe and productive environment and help our customers get to this state.

Incident & event management

As a cloud system, Microsoft 365 is exposed to external and internal issues and threats. Detecting and responding to these issues is key to operating productively and safely. We configure M365 to flag these events and manage the incidents through our 24/7 operations team.

Security & compliance

Microsoft 365 comes with a range of tools to help maintain security and governance standards, but they need to be aligned to an organisation’s security posture. We help design and maintain tools such as Microsoft Intune, conditional access, labelling and data loss prevention policies to keep customers safe.

User support

Technology doesn’t exist in a vacuum but to help people do their work and so being able to quickly resolve issues or blockers is key. Our team of Microsoft specialist technicians are available to help users 24/7 as issues occur – no matter the time or location.