About us

Our approach

What we offer is an authentic ongoing relationship, designed to support your personal journey, not a ‘one size fits all’ approach.

At Doherty Associates, our aim is to help you generate business value through the intelligent use of technology.

Of course, our way of doing this is just as important as the aspiration and this is encapsulated by the three strands of our DNA: to be ‘relentlessly reliable’, ‘intelligent challengers’, who always put ‘people before process’. And we don’t just state these values, we live them, which makes for some brilliant and enduring partnerships.

Why not contact us to see if we can help. Or read on to get a clearer picture of how our DNA shapes our approach – and could also help your business to evolve.

• Genuine understanding

  In a dynamic world of cloud adoption, hybrid working and ever-evolving cyber threats, many organisations recognise the need to rethink their IT operating models to capitalise on the opportunities available. The question is how.

  While the potential to improve performance, user experience, and organisational security are often vast, many businesses are trapped in a complexity avalanche, unsure of the best direction to take – especially as new paths are opening all the time.

  This is when having a trusted expert to guide you can really help.

  At Doherty Associates, we don’t just bring our understanding of the IT landscape to the table but also the ability to listen and to tease out your specific needs and aspirations, so the path we design and tread together actually leads towards your goals.

  This is one of the ways that we put people before process; your specific needs driving our specific response. Never one size fits all.

• True partnership

  We appreciate that there is no single right time to start a relationship with us. You may need a light-touch solution, a one-off change initiative, or a broad spectrum of technology services. In any case, it’s always a partnership.

  Often people come to us in need of a specific answer. But when we take a closer look, we may find there’s a lot more to be gained by asking a slightly different question. That’s where our expertise and experience can really add value.

  This is one of the ways we prove ourselves as intelligent challengers; by asking the insightful questions that help us both to understand and meet your needs and to equip you for the journey you wish to go on.

• Proven expertise

  From our 30-year track record to our four Microsoft Solutions Partner designations and our award-winning expertise in the financial services sector, you can trust us to deliver.

  At Doherty Associates, our expertise is both deep and wide-ranging. And we’re proud to say that our achievements have been recognised both by industry awards and exceptional client retention rates.

  We were quick to recognise the potential of cloud computing and have successfully migrated over 50,000 users; many of them risk-focussed clients working in highly regulated fields. While recognising our security and cyber specialisms and our ISO accreditations as essential when choosing us, many of these clients have since come to recognise the added value of our decidedly human and proactive approach. And they’ve not only stayed with us but recommended us to colleagues and for sector specific awards.

  In 2021, we were delighted to win the Drawdown Award for best IT Provider in the Managed Service Provider category, proving our specific proficiency in the private equity arena. And we’ve long been known for our ingenuity too.

  For example, we pioneered IT outsourcing for cruise ship owners in Antarctica, saving them cabin space and hundreds of thousands of pounds each year by removing the need for on-board IT personnel. And our ability to cope with high seas, salt water and electricity spikes, shows just how resilient we are – and how good at solving problems; even those that others may sometimes deem impossible.

  This is what we mean by being relentlessly reliable; not grim persistence but a determination to solve the problems our clients bring to us – however complex and challenging. So whatever your sector, you should feel in safe and capable hands with us.