End user support
Our accreditations speak for themselves
Expert and attentive IT assistance for your team
We provide reliable and personable support for your people, devices, and applications, wherever and whenever that support is needed. We consider both the health of your technology and the end user experience.
Should a problem occur, we won’t simply address it in the here and now – we’ll also make it a priority to discover what is causing the issue, so we can resolve it upstream and prevent it reoccurring.
We’re also happy to make on-site visits, such as for critical meetings or hardware replacements.
Comprehensive and personable support
At Doherty Associates, we pride ourselves on offering direct, reliable, and personable support for all users, devices, operating systems and applications. Our team is dedicated to ensuring your people receive the help they need, whenever and wherever they need it, helping to create a seamless and efficient work environment.
Proactive and preventative solutions
We don’t just address issues as they arise; we proactively identify and resolve root causes to prevent future problems. By making pertinent recommendations for training and improved practices, we enhance both the health of your technology and the overall user experience, continuously adding value for our clients.
On-site and critical event support
Our commitment to on-site support ensures that critical meetings, hardware rollouts, repairs, and emergency cover are handled with minimal disruption. Our approachable engineers are always available to assist with any questions, providing a friendly face and expert support whenever needed.
Get in touch
To find out more about our 24/7 service desk, please complete the form for a prompt response from our team.